We deliver to all major pin codes across cities in India! You can confirm if we deliver to your area by entering your pin code on any product page. We deliver orders within the timeframe specified for a given pin code, mostly within 10-12 days. Delivery timelines are measured in working days which exclude Sundays and public holidays. In case of delays, we will ensure that you are duly informed.
Returns Due To Non-Availability Of Customer:
To ensure that your order is delivered in a timely manner, we request you to provide complete details of the shipping address including flat number, building number, street name, locality and nearest landmark. Please provide the correct pincode and contact number to ensure swift delivery.
In the event that product(s) are returned due to the non-availability of a customer, we will cancel the order and process the refund as per our Refunds Policy.
If you would still like to receive the product(s), we request you to place the order again.
Shipping Cost:
Free shipping is available on standard delivery orders worth Rs 1000 or more. In case the order value is less than Rs 500, a shipping charge of Rs 50 will be levied.
Also, In the case of Express delivery free shipping is available for orders worth Rs 1000 or more. In case the order value is less than Rs 500, a shipping charge of Rs 100 will be levied.
Cash on Delivery (COD):
We provide COD facility to almost all locations that we service currently. We do not charge a separate convenience fee for COD facility.
Other Costs:
The prices and charges mentioned on the mobile app and website at the time of placing the order are final. You don’t have to pay any other taxes or surcharges to courier companies, other than what is advised to you at the time of placing the order.
Other Costs:
The prices and charges mentioned on the mobile app and website at the time of placing the order are final. You don’t have to pay any other taxes or surcharges to courier companies, other than what is advised to you at the time of placing the order.
Contact Us:
In case you wish to report a violation of the terms of use or this policy or if you have any questions or require assistance, please contact:
Toll Free Number (9:00am – 7:00pm): 1800 123 008866
Email: care@healthandglow.com
If you do not receive a resolution for your queries in the specified time, you can reach out to grievance@healthandglow.com